Privacy Policy (UK GDPR)

Controller: Urban 3D Printing, based in Bishop Auckland, County Durham, UK. Email urban3d.cityprints@outlook.com.

What we collect

Name, address, email, phone, order details, and files you send for quotes. Payments go through Stripe; we don't see full card details.

Why

To make and deliver orders (contract), answer quotes (legitimate interest), keep legal and tax records (legal obligation). Marketing only with consent.

Who we share with

Stripe, delivery couriers, hosting Vercel, email provider Microsoft Outlook.

How long

Order records 6 years (HMRC requirement); quote files 12 months.

Your rights

Access, correction, deletion, objection, and portability. You can complain to the ICO (ico.org.uk).

Contact

urban3d.cityprints@outlook.com. Last updated 24 October 2026.